WMS Policies

WMS Policies

Payment Methods & Policies
Visa, MasterCard and American Express are accepted. Once paid and a credit card is charged, the payment method CANNOT be changed. All payments must be made in US Dollars. Please make checks payable to: WM Symposia and mail to PO Box 29426, Bin 920017 Phoenix, AZ 85038-9426.

For your protection, please do not provide credit card information via email, as email is not a secure method to send this sensitive information. WMS will NOT accept or process credit cards sent via email. Send by fax or postal mail.

WMS Non-Discrimination Policy
Compliance with the laws and regulations that are applicable to the annual WM Symposia and other programs that it conducts shall be a foremost objective of WM Symposia Inc (WMS), including requirements of law regarding equal opportunity and non-discrimination based on age, color, disability, national origin, race, religion, gender, pregnancy, genetic information, retaliation, or any other characteristic protected by law. In selecting officers and directors and pursuing its mission, WMS will adhere fully to this policy. WMS will advise all directors, officers, employees and WMS contractors of their obligation to comply with this nondiscrimination policy. In organizing and presenting the annual WM Symposium and other events, WMS will advise registrants and other participants of its non-discrimination policy and seek to promote an environment free of any such discrimination.

Attendance Policy
WMS policy prohibits anyone under the age of 18 to attend the conference or enter the Exhibit Hall. This policy is a requirement of the Phoenix Convention Center and the insurance providers for WMS.

Payment Policy
Once paid, payment method CANNOT be changed. Please make sure before you submit your credit card, that you are authorized to purchase the conference registration as WMS cannot refund and charge another card.

Registration fee must be paid in full before the rate deadline otherwise your registration fee will be updated to the next price tier. Should your registration not be paid in time, WMS reserves the right to cancel your registration and hotel request. Purchase orders or Training Requisition forms DO NOT constitute payment.

Substitution Policy
There is a $50 change fee charged for all substitutions and payment method cannot be changed. 

Cancellation Policy
Should you need to cancel your registration, please send a registration change request form to selly@wmarizona.org by February 11, 2018. The cancellation fee will be 40% of the total amount paid and refunds will be processed no later than 30 days after the conference. Refunds will not be granted after February 11, 2018; nor will they be given to no-shows from the conference.

Exhibitor Terms and Conditions
By exhibiting, you agree to the WM Symposia exhibitor terms and conditions policy. To download a copy of the full terms and conditions click here

Photograph and Video
By registering, you agree to the WM Symposia photograph and video policy. Under this policy, no person may video any portion of the technical program without the written consent of WM Symposia as well as each presenter that you are filming. In addition, you agree that you may be photographed or filmed while attending WM Symposia and that these images may be used by WM Symposia or someone that has received WM Symposia consent.